Terms of Use

1. Introduction

Welcome to our website (the "Website"). These Terms of Use govern your access to and use of the Website, operated by KC Eoluba Enterprise, as an authorized Australian agency for KM Imports Limited (the "Company"). By accessing or using this Website, you agree to comply with and be bound by these Terms of Use, as well as our Privacy Policy and other applicable guidelines. If you do not agree with these Terms, please refrain from using the Website.

2. Trademarks and Copyright

All trademarks, logos, company names, and product names appearing on this Website are the exclusive property of their respective owners. All content on the Website, including but not limited to text, images, logos, designs, and software, is protected by copyright law and may not be reproduced, distributed, or otherwise used without the prior written consent of the owner, unless permitted by law.

3. External Links

The Website may contain links to external websites for your convenience and reference. We do not control these external sites and are not responsible for their content, availability, or accuracy. Any interactions or transactions with external websites are at your own risk, and we assume no liability for any loss or damage arising from your use of these linked sites.

4. Disclaimer of Liability

The Website is provided for informational purposes only. While we aim to provide accurate and up-to-date information, we do not guarantee the accuracy, completeness, or timeliness of the content. To the fullest extent permitted by law, we disclaim all warranties (express or implied) regarding the Website, its content, and your use of it. We do not guarantee that the Website will be uninterrupted, secure, or error-free.

This website is used for product info and ordering. It has been reviewed and approved by the main company KM Imports Limited (Eoluba brand).

5. Role of KC Eoluba Enterprise and KM Imports Limited (Eoluba brand)

  • KC Eoluba Enterprise (ABN 26 984 119 259; registered in ASIC) acts solely as the Australian agency for KM Imports Limited, responsible for promoting and selling products through this Website, receiving orders, and processing payments.

    *email address: kc.eoluba@outlook.com

  • KM Imports Limited is the sole entity responsible for the fulfillment, dispatch, and customer service of the products sold through the Website. It is the only authorised company that is allowed to use this website for commercial and advertising purposes due to partnership.

  • Any inquiries regarding orders, products, or other customer concerns will be referred to KM Imports Limited for resolution, as KC Eoluba Enterprise only serves as an intermediary between customers and the Company.

For more details regarding the role of KC Eoluba Enterprise within Euloba brand business operation and info of KM Imports Limited (Eoluba brand), please contact info@euloba.com and peterlee8888@gmail.com (personal email address of the KM Imports Limited founder and owner Peter Lee) at the same time.

6. Order and Payment Process

Orders placed on the Website will be processed by KC Eoluba Enterprise, with payments being collected through the site. Once payment is received, the order information will be transferred to KM Imports Limited, which will handle the dispatch and delivery of the product.

7. Amendments to Terms

We reserve the right to modify or update these Terms of Use at any time without prior notice. Any changes will be effective immediately upon posting on this Website. It is your responsibility to review these Terms periodically to ensure that you are aware of any updates before purchasing from this website.

8. Legal Governance

These Terms of Use shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. By using this Website, you agree to submit to the exclusive jurisdiction of the courts located in Hong Kong for the resolution of any disputes arising from these Terms.

9. International Orders

While KC Eoluba Enterprise handles orders from customers located outside of Hong Kong, we will accept orders from Hong Kong customers as well. Any disputes or issues relating to orders from Hong Kong will be governed by these Terms of Use and handled by KM Imports Limited.

10. User Obligations

By using this Website, you agree to:

  • Provide accurate, current, and complete information when placing an order.

  • Not use the Website for any unlawful or prohibited purposes, including but not limited to, fraud, spamming, or distributing malicious software.

11. Product Availability

All products listed on the Website are subject to availability (currently maximum 5,000 products daily; can expend production scale subject to demand). KC Eoluba Enterprise and KM Imports Limited reserve the right to modify, discontinue, or change product availability without prior notice.

12. Return and Refund Policy

Returns and refunds will be processed according to the Return and Refund Policy outlined on the Website. Please review the specific policy for details about how to return products and request a refund.

13. Privacy and Data Protection

Your use of the Website is also governed by our Privacy Policy, which can be reviewed separately. By using the Website, you consent to the collection, use, and processing of your personal data as outlined in our Privacy Policy.